Privacy Policy

Effective Date: June 26, 2026

 

Privacy Policy for Umpqua Golf Management LLC

Umpqua Golf Management LLC (“UGM,” “we,” “our,” or “us”) operates Oak Hills Golf Club, Stewart Park Golf Course, Myrtle Creek Golf Course, and related websites and online services. We respect your privacy and are committed to protecting the personal information you provide while using our websites and services.

 

This Privacy Policy explains what information we collect, how we use it, and your choices regarding your information.

 

 

Information We Collect

We may collect the following types of information:

 

Personal Information

When you interact with our websites, you may voluntarily provide information including:

 

  • Name
  • Email address
  • Phone number
  • Mailing address
  • Payment information
  • Golf handicap information (if applicable)
  • Membership information
  • Tournament registrations
  • Employment application information
  • Any information you submit through contact forms

 

Automatically Collected Information

When you visit our websites, we may automatically collect:

 

  • IP address
  • Browser type
  • Device information
  • Operating system
  • Pages visited
  • Time spent on pages
  • Referring website

 

  • Cookies and similar tracking technologies

 

 

How We Use Your Information

We use your information to:

 

  • Process tee time reservations
  • Process memberships
  • Complete purchases
  • Respond to customer inquiries
  • Provide customer support
  • Administer tournaments and leagues
  • Send reservation confirmations
  • Send promotional emails (if you opt in)
  • Improve our websites and customer experience
  • Prevent fraud and unauthorized activity
  • Comply with legal obligations

 

 

Online Reservations

If you reserve tee times through a third-party reservation platform (including GolfNow, ForeUP, TeeItUp, Golf ID, or similar services), your reservation information may also be governed by that provider’s privacy policy. We encourage you to review their policies before providing personal information.

 

 

Payment Information

Payments made through our websites are processed by secure third-party payment processors. Umpqua Golf Management LLC does not store complete credit card numbers on its servers.

 

 

Cookies

Our websites may use cookies to:

 

  • Remember your preferences
  • Improve website functionality
  • Analyze website traffic
  • Enhance user experience
  • Support advertising and marketing campaigns

 

You may disable cookies through your browser settings, although some website features may not function properly.

 

 

Analytics

We may use services such as Google Analytics or similar tools to understand website usage. These services collect anonymous information about how visitors interact with our websites.

 

 

Marketing Communications

If you subscribe to our mailing lists or newsletters, we may send you:

 

  • Course updates
  • Tournament announcements
  • Membership promotions
  • Special offers
  • Event information

 

You may unsubscribe at any time using the link included in our emails.

 

 

Sharing Information

We do not sell your personal information.

 

We may share information with trusted service providers who assist us in operating our business, including:

 

  • Tee time reservation systems
  • Payment processors
  • Email marketing providers
  • Website hosting providers
  • IT support vendors
  • Legal or regulatory authorities when required by law

 

These providers are authorized to use your information only as necessary to provide services on our behalf.

 

 

Data Security

We use commercially reasonable administrative, technical, and physical safeguards designed to protect your personal information. However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

 

 

Data Retention

We retain personal information only as long as necessary to:

 

  • Provide requested services
  • Maintain business records
  • Meet legal and accounting requirements
  • Resolve disputes
  • Enforce our agreements

 

 

Children’s Privacy

Our websites are not directed toward children under the age of 13. We do not knowingly collect personal information from children without appropriate parental consent.

 

 

Your Privacy Rights

Depending on your state of residence, you may have rights regarding your personal information, including the right to:

 

  • Request access to your information
  • Correct inaccurate information
  • Request deletion of personal information
  • Opt out of certain marketing communications

 

To exercise these rights, please contact us using the information below.

 

 

Third-Party Links

Our websites may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

 

 

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated Effective Date.

 

 

Contact Us

If you have questions regarding this Privacy Policy or your personal information, please contact:

 

Umpqua Golf Management LLC

 

Oak Hills Golf Club 145 NE Cedar Street Roseburg, OR 97470

Email: [email protected] Phone: (541) 459-4422

 

 

By using our websites, you acknowledge that you have read and agree to this Privacy Policy.